If you’re having an issue with your computer, I can offer remote support to get your computer problems quickly resolved.
Base Rates
- $40 USD for the first hour (minimum)
- $12 USD each additional 1/4 hour, rounded up to the nearest 1/4 hour
Services Offered
System Requirements for Remote Support
In order to perform a remote support session with your computer you must have a functional high-speed internet connection and be running one of the following Operating Systems:
- Windows XP
- Windows Vista
- Windows 7
Billing
Terms of Service
By requesting and accepting a remote session to remotely assist you with a technical related issue, you accept responsibility for any changes made to the computer system. MarkonTech does not assume and is not responsible for any liability for the linking and viewing of any desktop content, the operation of the support software or system performance.
MarkonTech recommends for your security and privacy that you exit any applications you have open that are displaying content such as personal or confidential information before initiating a remote support session. MarkonTech further recommends that you remain seated at your desktop throughout the entire remote session.
Your data is important to me. It is up to you to ensure that you backup your data on a regular basis. MarkonTech will not be held responsible for any data loss if any occurred during or after a remote session. If you require help in setting up a backup procedure for your data please do not hesitate to contact me for further assistance.
MarkonTech will take the utmost care when in use of your computer. However, MarkonTech cannot guarantee that his service will resolve your problem or that attempting to rectify your technical issue will not cause additional problems requiring an on-site call.
